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Discharge Upgrades vs. VA Character of Service Determination
A veteran with a less than fully honorable discharge has three forums that they can petition to make them eligible for VA benefits. Two of the forums are part of the military service departments. Each military service branch has a Discharge Review Board (DRB). The Air Force, Army, and Coast Guard have a Board for Correction of Military Records (BCMR), and the Navy and Marine Corps have a joint Board for Correction of Naval Records (BCNR). The last forum is the VA, which can determine that the veteran is not barred from VA benefits through a process called a character of discharge determination.
Where board should a veteran apply to get a discharge upgrade?
If a veteran is primarily interested in a discharge upgrade, an application should be filed with the Discharge Review Board or the Board of Corrections.
1. The Discharge Review Boards: The DRB has limited powers. It can upgrade a discharge except for a Bad Conduct Discharge or Dishonorable Discharge issued by a general court-martial. In other words, the DRBs can review a General Discharge, an Other Than Honorable, and a Bad Conduct Discharge issued by a special court-martial. It can also change the reason for a discharge.
Upgrading a Discharge for Veterans with PTSD or TBI
Since 2014, significant changes have occurred in the discharge upgrade criteria involving veterans which greatly increase a veteran's likelihood of success in obtaining a discharge upgrade. A veteran should be familiar with these changes, so they can submit the best argument on their behalf. If the circumstances of a veteran's discharge were the result of Posttraumatic Stress Disorder (PTSD) or related conditions such as Traumatic Brain Injury (TBI), the veteran's request may be eligible for "liberal consideration" under the "Hagel Memo." Similarly, if the circumstances of a veteran's discharge were the result of a mental health condition (including PTSD), TBI, or sexual assault or harassment, a veteran may be able to strengthen their application by submitting special types of evidence, in addition to military service records, that will also be given liberal consideration under the "Kurta Memo."